Fulfillment Policies
Refund Policy
If a customer requests a refund, they must, in writing provide a reasonable explanation as to why they should receive a refund, along with verifiable proof as to why they are requesting a refund. If AI Sales Droids, LLC determines a refund has been requested, ALL services and technology with AI Sales Droids, LLC will immediately be turned off and will cease to operate.
Any missed billings, or account receivables coming through the service or technology provided by AI Sales Droids, LLC, will stop being processed. Concerning any monies received by AI Sales Droids, LLC, after the refund request has been received and processed, those payments will immediately be returned to the payee. It will then be your responsibility to contact the payee and collect the accounts receivables directly from them.
Cancellation of Services
If a customer requests to cancel their services, they must, in writing provide a reasonable explanation as to why they want to cancel their services. If it occurs after a billing period/cycle has been processed the client will not receive a refund as all services are paid prior to engagement, not in arrears. Instead of a refund the client will be allowed to continue the service until the end of the current billing cycle/period they paid for, at which point all services will be turned off and cease to operate.